Personal data, or personal information, means any information about anindividual from which that person can be identified. It does not include datawhere the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal dataabout you which we have grouped together as follows:
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexlife, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where weneed to collect personal data by law, or under the terms of a contract we havewith you, and you fail to provide that data when requested, we may not be ableto perform the contract we have or are trying to enter into with you (forexample, to provide you with goods or services). In this case, we may have tocancel a product or service you have with us but we will notify you if this isthe case at the time.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Mostcommonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data. Note that we may process your personal data for more than one lawful ground depending on thespecific purpose for which we are using your data. Please contact us if you need details about the specific legal basis we are relying on to process yourpersonal data.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data toform a view on what we think you may want or need, or what may be of interestto you. This is how we decide which products, services and offers may berelevant for you (we call this marketing).
You will receive marketing communications from us if you have requestedinformation from us or been a user of our services and you have not opted outof receiving that marketing.
You can ask us or third parties to stop sending you marketing messages at any timeby contacting us at any time.
We may share your personal data with the parties set out below:
We require all third parties to respect the security of your personaldata and to treat it in accordance with the law. We do not allow ourthird-party service providers to use your personal data for their own purposesand only permit them to process your personal data for specified purposes andin accordance with our instructions.
We share your personal data within the DealStack Group. This will involve transferring your data outside the UK.
Whenever we transfer your personal data out of the UK, we ensure asimilar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where weare legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potentialrisk of harm from unauthorised use or disclosure of your personal data, thepurposes for which we process your personal data and whether we can achievethose purposes through other means, and the applicable legal, regulatory, tax,accounting or other requirements.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you wish to exercise your rights, please contact us.
You have the right to:
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirmyour identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the bestservice/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.